Call your insurance company or plan administrator at the number on your healthcare identification card when your questions are about:
- Benefits and eligibility
- Precertification requirements
- Claim status and payment
- Complaints and appeals
- Obtaining additional ID cards
If you have questions about whether a provider is in the Midlands Choice network, check the provider directory, contact the provider, or contact Midlands Choice. To confirm provider participation, we recommend calling us at 1-800-605-8259 just prior to receiving services.