Secured Web Account Troubleshooting

There are various reasons why a registered user of the Midlands Choice secured website might receive an error message when attempting to log in to the secure site or request a password change. When this happens, the user may contact Midlands Choice for assistance.

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Medica August 2023 Provider Newsletter

The August 2023 edition of the Medica provider newsletter, Medica Connections, has been published and is available for viewing.

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Recredentialing Process Update

Effective immediately, when a provider who was terminated due to non-response to requests for recredentialing submits their recredentialing application after the termination date, the provider will be assigned a new Midlands Choice effective date based on when the recredentialing application is approved.

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HealthPartners July 2023 Provider Newsletter

The July 2023 edition of the HealthPartners provider newsletter, Fast Facts, has been published and is available for viewing.

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Medica July 2023 Provider Newsletter

The July 2023 edition of the Medica provider newsletter, Medica Connections, has been published and is available for viewing.

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Butler County Health Care Center

Effective July 1, 2023, the group Butler County Health Care Center will begin coverage through Auxiant. The previous carrier was Regional Care, Inc.

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Winneshiek Medical Center

Effective July 1, 2023, the group Winneshiek Medical Center will begin coverage through Auxiant. The previous carrier was Self Insured Services Company.

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Tasler Inc

Effective July 1, 2023, Tasler, Inc. will begin coverage through The Benefit Group.

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Medica June 2023 Provider Newsletter

The June 2023 edition of the Medica provider newsletter, Medica Connections, has been published and is available for viewing.

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Submitting Complaints and Appeals

Complaints or appeals related to non-covered charges, denied charges, eligibility and benefits, medical necessity, and bundling of procedure codes, as well as appeals related to utilization management should be submitted directly to the payer, not Midlands Choice.

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