5/21/2012
New Midlands Choice customer service hours will go into effect beginning July 2, 2012. The new hours of operation for incoming calls will be Monday through Friday, 8:00 a.m. to 4:30 p.m. CDT; 4:30 p.m. to 5:00 p.m. will be used to respond to messages left on voice mail throughout the day, as well as email and website inquiries.
If you are a registered user of Midlands Choice online secured tools, you can access information such as claim status and group and payer lookup at any time. If you are not a registered user, please consider registering for a web account today.