10/30/2014
There are three different ways to verify Cigna members' eligibility and benefits to learn what services are covered and to avoid claim rejections.
- Log in to CignaforHCP.com to view benefit specifics such as coinsurance and benefit maximums, detailed benefit information for preventive care and well child care, and information about a patient’s coverage dates and coordination of benefits details. To register to use CignaforHCP.com, visit the site and click “Register Now”.
- Electronic data interchange (EDI) can be used to submit eligibility and benefit inquiries, and obtain information on covered services. EDI transactions can be exchange with Cigna by directly connecting to Cigna’s systems using software from Post-n-Track®, or by connecting through a clearinghouse. To enroll, call 1-860-257-2030, or log on to Post-n-Track.com and click “Enroll”. For the latest information on Cigna’s clearinghouse vendors and the transactions they support, visit Cigna.com/EDIvendors.
- Patients’ benefits may also be verified by calling 1-800-882-4462. Please be sure to have the patient’s Cigna ID, date of birth, and your tax ID available when calling.